How It All Started

The 24/7 Out-of-Hours Contact Centre was the brainchild of a landlord who was answering the emergency calls from his tenants himself. He initially offered the service to his friends and fellow landlords. With a background in call centre management, he decide to offer the service to anyone who was fed up with the strain of late night and early morning disruptive calls.

Our Mission Statement

• Equipping and empowering our employees to be customer-centric

• Providing professional services with clear, proactive, transparent and courteous

communication

• Aligning our business to the needs of our clients to co-develop our service solutions

• Seeking to continuously improve

• Adapting our business models to be more flexible, agile and collaborative while offering

competitive and value-adding solutions